Privacy Policy
Service operator: PropertyWorksheet. Contact: the support ticket feature in your account.
Information stored
The service stores the account information you provide, your property records, uploaded files, support conversations, subscription identifiers, and basic security records such as sign-in attempts. When something breaks, a short technical error record (the error message, where it happened and the page path) is kept on our own server for up to 90 days to fix it; it excludes IP addresses, email addresses and form contents.
How information is used
Information is used to provide your workspace, authenticate access, process subscriptions, respond to support requests, and prevent abuse. The service does not sell your property or tenant records. Only upload information you are authorized to manage.
Payment and email providers
Stripe processes payments and stores payment-card information. The application stores subscription and customer identifiers, not full card numbers. A configured email provider delivers account verification and password reset messages.
Property documents and address suggestions
Cloudflare R2 stores private property documents when configured by the operator. If you use address suggestions, the text you type is sent to Google Maps Platform to find addresses. Manual entry is always available. Suggestions are not saved as a searchable address database.
Property emails
Account and property emails are sent through the operator’s email provider. You choose whether to send tenant or manager messages and are responsible for the recipients and permissions.
Setup tips and product news
If you ask for them at sign-up or in Settings, you receive a few onboarding tips and occasional product news. Every message has a one-click unsubscribe link, and you can turn them off in Settings at any time. Account, security and reminder emails are sent regardless because the service needs them.
How you found us
When you first visit, your browser remembers the campaign link, referring website and first page you saw. If you create an account, this is sent once and stored with your account so we can understand which channels bring landlords to the service. No advertising or third-party tracking scripts are used.
Access and retention
Workspace data and private files are associated with your account. Authorized service administrators can manage accounts and support tickets. Records remain until you remove them or request account deletion, subject to billing, security, backup, and applicable retention obligations.
Your choices
You can download any document you uploaded, delete uploaded files and delete your whole account yourself in Settings → Account. Contact support to request a copy of, or a correction to, your personal information. Session cookies are used for sign-in and security. Browser storage keeps a few preferences, such as how you first arrived.
Google address services
Optional Google address suggestions are subject to Google Maps Terms of Service and the Google Privacy Policy.