Tenant portal
Balance and payment history, the lease and shared documents, repair requests with photos, and messages with you.
TENANT PORTAL & WORK ORDERS
Your tenants and contractors, connected. Without the fees.
Give tenants a simple portal for their balance, lease and repair requests, and send jobs to contractors with a private link. No apps to install, no passwords, and nothing added to anyone’s rent.
One property free · No credit card · No fees charged to tenants
Contractor work orders
Email the job with photos. The contractor accepts, then marks it done with the cost and invoice.
Lease e-signature
Tenants review and sign in the portal. A signature certificate is filed in your Property Vault.
Requests that arrive complete
Tenants describe the problem, add photos from their phone, say how urgent it is and whether you can enter. The request lands in Maintenance with everything attached, and you get an email right away.
Tenants sign in with a link sent to the email on their lease. There is no password to remember and no app to download, and you can turn access off at any time.
Late rent, handled calmly
Automatic overdue reminders go out after the due date while the month is unpaid, and stop the moment you record the payment. The arrears report shows who owes what since when.
- Arrears by tenant, oldest first, with each rent period owing
- Ontario N4 worksheet: rent periods, total and the earliest termination date
- A dated log per tenant for calls, notices served and agreements, ready to print
- Rent increase tracker with the 12-month rule, the N1 “serve by” date and the provincial guideline
- Paste Interac e-Transfer emails or a bank CSV and match deposits to rent in one click
Work orders without another app
Send a maintenance request to a contractor from your list. They get the address, your access notes and the photos with a private link: accept or decline, then mark the job done with their cost and invoice. You review the cost before it becomes an expense on the property.
Recurring jobs like the furnace service, smoke alarm tests or gutter cleaning create their request on schedule, so nothing depends on memory.
QUESTIONS
Good to know.
Do tenants pay anything or need an account?
No. The portal is free for tenants and needs no password: they sign in with a link emailed to the address on their lease.
Can tenants pay rent in the portal?
No. PropertyWorksheet never handles money. Tenants keep paying you by e-Transfer, cheque or pre-authorized debit, and the portal shows the balance you have recorded.
Is the e-signature legally valid?
It is a simple electronic signature with consent, the document’s fingerprint, time and IP address, which is generally accepted for residential leases in Canada and the U.S. Ask your lawyer if your situation is unusual.
Is the N4 worksheet legal advice?
No. It does the arithmetic from your records and links to the official Landlord and Tenant Board form, which you fill in and serve yourself.
Which plans include it?
Starter and Pro. Starter also includes one team member (a co-owner, spouse or bookkeeper); Pro includes five.
Give every property a home.
Start with one property for free, or look around the sample portfolio first.